QoS and Consumer Protection

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IERN Home » Archive » Publications » QoS and Consumer Protection

Quality of Service Regulation and Consumer Protection

Bhattacharyya, S. C., Dey, P. K. (2005) Risk management in a large rural electrification programme, article, Centre for Energy Petroleum Mineral Law Policy - University of Dundee

LaCommare, K. H., Eto J. H. (2004) Understanding the Cost of Power Interruptions to U.S. Electricity Consumers, Paper, Energy Analysis Department Ernest Orlando Lawrence Berkeley National Laboratory - University of California Berkeley.

Littlechild, S. (2006) Stipulations, the consumer advocate and utility regulation in Florida, Working Paper, Cambridge Electricity Policy Research Group - Cambridge University.

Lopez R. (2007), Electricity Distribution. Is Quality really regulated or just given? , Group De Reseaux Jean Monnet, Paris University

Lopez, R. (2008), Optimal Quality Levels of Electricity Distribution. How they are set up?, Group De Reseaux Jean Monnet, Paris University

Tahvanainen, K., Viljainen, S., Honkapuro, S., Lassila, J., Partanen, J., Järventausta, P., Kivikko, K. and Mäkinen, A. (2004), Quality Regulation in Electricity Distribution Business, Powersystems Working paper, Helsinki University of Technology

Ter-Martirosyan, A. (2003) The Effects of Incentive Regulation on Quality of Service in Electricity Markets, Working Paper

Yu, W., Jamasb, T., Pollitt, M. (2007) Incorporating the Price of Quality in Efficiency Analysis: the Case of Electricity Distribution Regulation in the UK , Working paper, University of Cambridge - Electricity Policy Research Group